Today Kim and Loretta at my office got a nice compliment from the folks at Medical Services. The regional director for dental services told them they were very efficient and great at organizing and making appointments and arranging transportation, etc, etc, etc. Now, I hope they don’t let it go to their heads!
Then they reminded me that September is job performance appraisal month and SALARY review month in our office. I don’t know why they thought they had to bring that up! As if I would forget such an important time of the year!!!
So I suggested that we needed to work on increasing our production and Kim said that because of her work on our behalf with Medical Services that she has 60 patients that are needing appointments. I hope she doesn’t book them all on the same day.
Now, aside from the fact that they will probably be reading this since they have been introduced to my web page, and they may think that I am trying to simply flatter them so that they will forget about the salary review, they are some of the most wonderful and invaluable staff members I have. They are worth their weight in gold. I’m not rich enough to pay them that though – even if they are the skinniest ones in the office!
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